Susan Carlow – SharePoint trainer and consultant
Susan is a dedicated and energetic IT professional with over 25 years experience working with world-class IT systems, methodologies and organisations and over 20 years of experience in training and development.
She has the knack of relating to users, easily translating techie-speak and complex system processes into real-life terms to ensure learners ‘get it’. She specialises in identifying your business issues and any barriers that stop users from getting what they need from their technology.
Over the years, Susan has worked with renowned companies such as DHL, British Airways, Sky City, Vector, Auckland Council and Beca – designing and delivering quality learning solutions, increasing user productivity and helping them to reach their business goals. Susan is a certified Microsoft® Office Specialist specialising in OneNote, Office 365, Lync (Skype for Business) and SharePoint. She offers training, design and development services for SharePoint 2010 and 2013, as well as cloud SharePoint – the online offering in Office 365.